E-commerce can shorten the time it takes for a business to complete a productive activity from its beginning to end. It reduce the cycle time by expedite the various steps in the process of product or service development, testing and implementation or eliminating steps in business process and replaced with more efficient technology solution. The elimination of the st
eps speeds the overall process and reduces cycle time. For example, Dell used e-procurement for improving the purchasing the component, collaborative commerce with its partners.
Beside that, E-commerce has reduced the intermediaries and sells the product or service to end-user directly. The customer can order anytime through the website and the company can respond immediately to the order. The product is deliver to the end-user from the manufacturer not retailer can fasten the delivery cycle time. For example, dell computer sell the computer to the end-user directly without intermediaries.
EC facilitates customer support by providing a wide range of technological solutions and communication opportunities. EC provide the information at their website so the customer can search the answer or information that they want. The customers can online shopping anytime and any place without limited by operating hours of store. They also can compare the price with different supplier. Nowadays, many company use E-CRM to facilitate their customer support. For example, alibaba.com provides E-CRM at their website that can receive the feedback of the customer.
eps speeds the overall process and reduces cycle time. For example, Dell used e-procurement for improving the purchasing the component, collaborative commerce with its partners.Beside that, E-commerce has reduced the intermediaries and sells the product or service to end-user directly. The customer can order anytime through the website and the company can respond immediately to the order. The product is deliver to the end-user from the manufacturer not retailer can fasten the delivery cycle time. For example, dell computer sell the computer to the end-user directly without intermediaries.
E-commerce also improves the empowerment of employees by giving employees 
the authority to act and make decision. EC provides employees with greater and easier access to information provided by the employer to make better decision making. The employee can work at home and cut down the travelling, deal with the customer complaint and can receive the feedback from the customer through internet.
the authority to act and make decision. EC provides employees with greater and easier access to information provided by the employer to make better decision making. The employee can work at home and cut down the travelling, deal with the customer complaint and can receive the feedback from the customer through internet.EC facilitates customer support by providing a wide range of technological solutions and communication opportunities. EC provide the information at their website so the customer can search the answer or information that they want. The customers can online shopping anytime and any place without limited by operating hours of store. They also can compare the price with different supplier. Nowadays, many company use E-CRM to facilitate their customer support. For example, alibaba.com provides E-CRM at their website that can receive the feedback of the customer.
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